It's been almost 12 months since Horsham's long-serving V/Line agent and coach terminal Manager Roger Muszkieta retired.

Member for Lowan Emma Kealy said they had been lobbying for months to see the ticket service return.

Ms Kealy raised the issue in Parliament in October, with the Minister for Public Transport advising a new agent still had not been appointed.

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"While it is good news that we finally have a local V/Line ticketing again, it is unacceptable that it has taken almost a year for this service to be restored in Horsham, our largest regional centre," Ms Kealy said.

"It is also unfair on some of our local seniors who have missed out on opportunities to use their PTV free travel vouchers."

Ms Kealy also noted the impact of public transport in the community.

"Public transport services in the Wimmera and western Victoria are already extremely limited," she said.

"I am calling on the Minister to direct Public Transport Victoria to ensure local residents are supported to take full advantage of the few services we have, are not further disadvantaged by situations like they have experienced over the past year."

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